As promised, part 2 of my 3 part blog that will cover all the essentials in researching and working with the team that is working on your website. If you read my last blog and you have tried my tips, then it is safe to say that you are pretty familiar with the team that is working on your website and understand the culture of the company you hired. If you didn’t read my last blog you can read it here. Once you have finished the initial stages, passed the sales side of the project and have officially begun your project, usually a design/website company will assign you a project manager or coordinator who will handle the development of your project and be the liaison between you and the design and development team. Project managers and coordinators are usually knowledgeable about the workflow of the company and can assist you by answering all concerns that you may have from the beginning to the end of your project. It is imperative to establish a solid working relationship with your point of contact and reach out to them if you have any concerns. With that said, here are some things your project manager/coordinator should be assisting you with and what you can do to assist them. What you should expect from your Project Manager
- An estimated schedule of completion.
- Overview of the work owed to you and what to expect.
- A checklist of items that need to be completed.
- Notification of any delays.
- Daily or weekly small meetings to keep you informed.
- Timely responses to any of your questions.
By establishing a relationship with your project manager/coordinator you will also be able to convey many things you would like to do with your site and as your liaison, the project manager/coordinator will have a better idea of what direction your website should go in terms of design and function. Also by providing support for your project manager/coordinator, the transition of your website project will surely run smoother. In my next blog, we will discuss the importance of training after the completion of your website and how you can take advantage of it so you are proficient in managing your website.