FAQ


What is SEO? SEO – Search Engine Optimization. The process of making a website more visible to search engines such as Google, Yahoo, Bing etc. When a website is properly optimized, the usual outcome is higher page ranking and better positioning for search results.

What is SMM? SMM – Social Media Marketing. The process of using social media outlets to increase a brands’ value and awareness. The main goal is to attract and interact with a company’s target audience. Successful SMM can generate a loyal following and returning customers for years to come.

What is CMS? A Content Management System is a software engine that manages content on a website. A CMS allows website owners to update simple information, add pages, upload images and videos, and when applicable, manage products and sales transactions. All Ready Artwork built websites have a CMS.

What is CSS? A Cascading Style Sheets are styles that define how to display all the elements on a website. Developers use CSS to write out the designs drawn by designers.

What is JavaScript? JavaScript is a programming language used to make web pages interactive. Common usage of JavaScript applications include Image Slider, Popup Image Gallery, and most of the animations done in a website.  

What is EM? An unit of measurements of the size of elements such as font size, line height, box height. It is scalable based on the size of the device’s screen.

What is Magento? Magento is a feature-rich, open-source, enterprise-class platform that offers merchants a high degree of flexibility and control over the user experience, catalog, content and functionality of their online store.Ready Artwork uses Magento to build E-Catalog and E-Commerce websites. See other brands that use Magento: http://www.magentocommerce.com/showcase

What is WordPress? WordPress is web software you can use to create a beautiful website or blog. It is open source (No Licensing Fees) and has a lot of support available. Ready Artwork uses WordPress for Informational Website builds. See other brands that use WordPress: http://en.wordpress.com/notable-users

What is the difference between Domain and Hosting? Many people get Domain and Hosting mixed up because the two can usually be bought together. Domain often referred to as URL.

What is the process of building my website? What is SSL? SSL stands for Secure Sockets Layer and is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers.

What is a Merchant Account? A merchant account is a type of bank account that allows businesses to accept payments by debit or credit cards. A merchant account is established under an agreement between an acceptor and a merchant acquiring bank for the settlement of credit card and/or debit card transactions. In some cases, a payment processor or independent sales organization is also a party to the merchant agreement

What is PayPal? PayPal is an American-based global e-commerce business allowing payments and money transfers to be made through the Internet. Online money transfers serve as electronic alternatives to paying with traditional paper methods, such as checks and money orders.

What is Authorized.net? Authorize.net is a payment gateway that enables internet merchants to accept online payments via credit card and e-check.

What are your Business Hours? Ready Artwork is Open Monday to Friday 10am to 6pm.

How do I schedule an appointment or meeting? You can call (626)400-4511 or fill out our quote request form.

Who works on my project?  Ready Artwork does, we have an in-house team, we project manage, design and build your projects from our studio in San Gabriel CA.

Are you hiring? We are constantly looking for talent, visit our careers page to find out more information.

How long does it take to build a website? Each case is different but on average, expect 5-10 weeks depending on complexity of the project. To be continued…

How much is it to make a website?  Each website is unique and tailored to the audience you would like to reach.  We will diligently collaborate with you throughout the web development process to make your website vision a reality.  Please contact us today for a free price quote! 

How much is it for website maintenance?  First, we need to assess your current website and the volume of maintenance you will need. Then we will factor in the projected amount of time spent on maintenance services in order to reach a final cost. 

Is it possible to self-maintain the website?  Yes, it is!  All websites come with a CMS (content management system) that allows you to edit content and upload new images and banners. After building your website, we will provide training on how to use the system.   

Is it possible to find a Chinese speaking agent from you guys to talk with me face to face to discuss further information that I needed?  Yes, majority of our staff are bilingual and fluent in English, Mandarin, and Cantonese.

Do I have to keep my website with you forever or can I move it to another supplier?  Once you have purchased and own the website on your hosting, you will have complete access to your website. 

Will my website design be Search Engine Friendly?  All of our websites are built with SEO friendly capabilities that allow your website design to be search engine friendly. We also offer SEO services that solely focus on increasing traffic to your website. Please contact us today for a free price quote! 

Will I be able to edit/update my website?  Yes!  All websites come with a CMS (content management system) that allows you to edit content and upload new images and banners. After building your website, we will provide training on how to use the system.   

Do you use Flash in your websites?  Flash is an “a-la carte” feature that we offer our clients. We will work directly with you to see which custom features you would like to have on your website based on your clientele. 

Can I see how many visitors I have to my website?  Yes, we integrate Google Analytics into every website we build.  With Google analytics tools you will be able to check insights and statistics for your website.  

Is training provided with the CMS?  Yes it is!  All websites come with a CMS (content management system) that allows you to edit content and upload new images and banners. After building your website, we will provide training on how to use the system.   

I already have a website and I need it updated, can you help me?  Yes, we can help you! Each website is unique and tailored to the audience you would like to reach.  We will diligently collaborate with you throughout the web development process to make your website vision a reality.  Please contact us today for a free price quote! 

Will I find my website on Search Engines like Google, Yahoo, and Bing?  Content is king.  With relevant content and a SEO friendly back-end, over time, your website will receive organic website searches. (link to SEO page).  We also offer SEO services that solely focus on increasing traffic to your website. Please contact us today for a free price quote!