Ensure you have admin access to perform these actions.
Step 2: Navigate to Account Settings
In the Shopify admin dashboard, click on Settings located at the bottom left corner.
Step 3: Add a New Staff Member
In the settings menu, click on Users and permissions.
Click the Add staff button.
Enter the staff member’s details:
First Name
Last Name
Email Address (Ensure this is the email of your contact at the web development agency)
Select the appropriate permissions you want to grant. Permissions determine what the agency can access and manage in your Shopify store. Here are some common permissions to consider:
Orders: View, create, and manage orders.
Products: Add, edit, and delete products.
Customers: View and manage customer data.
Reports: Access store analytics and reports.
Themes: Customize and edit the store’s design.
Apps and Channels: Manage third-party apps and sales channels.
If the agency needs full control over the store for extensive development tasks, consider granting Full permissions.
Click Send invite to invite the agency to access your Shopify store.
Step 4: Notify Your Agency
Inform your web development agency that they have been invited to access your Shopify account.
They will receive an email with instructions on how to accept the invitation and set up their account.
Emily Au
Emily Au is a marketing strategist and brand specialist with over two decades of experience balancing creative design with data-driven performance. She leads brand strategy, UX/UI design, and...
Emily Au is a marketing strategist and brand specialist with over two decades of experience balancing creative design with data-driven performance. She leads brand strategy, UX/UI design, and digital advertising at Ready Artwork, with a specialized focus on large-scale public sector campaigns.
Emily is recognized for managing complex, multilingual outreach programs that require strict ADA compliance and rigorous stakeholder reporting. Her portfolio includes directing branding and digital strategy for major agencies such as LA Metro, the City of Los Angeles (LAsan), and Los Angeles County.
Fluent in English, Emily provides authentic strategic oversight for diverse, multicultural marketing initiatives. In 2024, she launched The RAW Spotlight: She’s Got Hustle, a podcast dedicated to sharing the stories of entrepreneurial women.
