Skip to content

[She’s Got Hustle] Educating and Protecting Small Businesses Through Insurance and Mentorship With Amy Loh

Author : Emily Au

Amy Loh is a State Farm agency owner, providing personalized insurance and financial services to individuals, families, and small businesses. With nearly two decades of experience, she specializes in auto, home, life, and business insurance. Amy holds advanced industry designations, including Chartered Financial Consultant (ChFC) and Chartered Life Underwriter (CLU), reflecting her expertise and professionalism. Based in Bellevue, Washington, she serves a diverse community with fluency in English, Cantonese, Mandarin, and Japanese.

YouTube video

Here’s a glimpse of what you’ll learn:

  • [3:07] How Amy Loh’s immigrant upbringing and language challenges shaped her adaptability and work ethic
  • [4:50] The power of mentorship in guiding career paths within the financial services industry
  • [6:50] Why Amy left a corporate recruiting role to open her own agency despite fear of failure
  • [8:07] Lessons Amy learned from leading 37 agents during the pandemic and wildfires
  • [14:27] Key insurance policies for small to midsize business owners
  • [24:21] Real-life scenarios where insurance protected businesses from major losses and operational disruption

In this episode…

Building a business takes more than grit. It requires guidance, protection, and a clear understanding of the risks involved. For entrepreneurs juggling growth and uncertainty, how do you make the right decisions to protect what you’re building while staying focused on your mission?

According to Amy Loh, a seasoned entrepreneur and mentor in the insurance industry, it starts with education — helping business owners truly understand the coverage they need before a crisis hits. She highlights the importance of liability protection, key employee policies, and buy-sell agreements that often go overlooked. When small businesses are properly insured and informed, they’re more resilient and better positioned to grow.

In this episode of RAW Spotlight, host Emily Au sits down with State Farm agency owner Amy Loh to discuss how education and mentorship help protect and empower small business owners. They talk about the most commonly overlooked insurance coverages, how to lead during uncertainty, and why community involvement fuels personal and professional growth. Amy also shares her journey from immigrant roots to leadership and the importance of authentic connection.

Resources mentioned in this episode:

Quotable Moments

  • “When you’re a leader, your follower wants to know that you’re there for them, right?”
  • “You buy it in the first place is to protect you in the first place, right?”
  • “If you’re confident, they think, oh, she got the answer.”
  • “I need the sunshine so I can keep shining.”
  • “Everything is about insurability. We ask the reason why so our business is very kind of clear.”

Action Steps

  1. Prioritize adequate insurance coverage over cost savings: Ensuring full protection helps businesses avoid devastating financial losses during unexpected events.
  2. Educate clients about their coverage: Providing clear explanations empowers customers to make informed decisions and prevents future misunderstandings.
  3. Recommend policies based on business type and risk: Tailoring insurance solutions increases relevance and reduces exposure to overlooked liabilities.
  4. Build authentic community relationships: Networking with purpose fosters lasting support systems and professional growth beyond transactional interactions.
  5. Lead with clarity during uncertainty: Providing timely, reliable information strengthens trust and helps teams navigate crises with confidence.

Sponsor for this episode…

This episode is brought to you by Ready Artwork, where we deliver uniquely tailored B2B digital marketing services to facilitate the long-term growth of your business.

At Ready Artwork, we combine data-driven insights with innovative design to help your business thrive in the digital age. From SEO and digital advertising to web development and email marketing, we have experts who help companies uncover growth in unexplored and extraordinary ways.

To learn more, visit readyartwork.com or get a free proposal. Let Ready Artwork discover your full potential.