It has been a while since my last post but as promised, here is the conclusion to my 3-part series on how to improve your efficiency and better develop your projects.
Now that you have worked with your Project Manager, communicated your message across to their team, and your site is about ready to launch, there is only one last step to be taken; website training. The company developing your site should be preparing to provide you training on how to maintain your website. If the company you are working with does not offer this service, I suggest speaking to their team and asking if something like this can be arranged because you definitely do not want to be unprepared if you are planning on making future updates or changes to your site. Think of this situation as being naked in a blizzard, nobody wants to experience that.
Once you have consulted with your team, you should start preparing a list of questions that you would like to have answered. Go through your site (A development link should have been provided) and think about some things you would like to know such as:
- How do I switch out pictures?
- How do I edit my content?
- What are the things I can do with my site and what are some things I should avoid doing
Try to visualize yourself 2 months from the launch date of your site and think about the things you want to be able to do to your site and things you should be aware of during the editing period. Once you have your list, be prepared for many words that may not be in your vocabulary yet, try to write those words down and don’t be afraid to stop the training to ask questions. Your team should be able to provide you with an explanation that you can understand.
People have different ways of learning, if you are more hands on then ask your team to make changes during the training. When you do this, you basically have on the spot, real time support if you make a mistake. Some of my past clients have brought in cameras to film our training session and there is nothing wrong with that but would you like to go through 1-2 hours of footage trying to figure out one item? Better yet, video record the training but be sure to time stamp your questions so you can review your recording better.
After the training is complete your site should now be at your fingertips. But as a bit of precaution if you aren’t sure about something don’t feel hesitant to reach out to your Project Manager/Coordinator, they will be happy to answer your question and help you as much as they can.
This concludes my 3-part series on how to maximize your time with your outsourced development team. You as a client should now understand how to establish better communication with your new team, how to work with your main point of contact, and how to get the most out of your training. If you missed my previous blogs, or would like to review my articles, you can access them here. (Part 1, Part 2)